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Holding Difficult Conversations

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Holding Difficult Conversations

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Rating
Title	Holding Difficult Conversations
Contact	mailto:nctcimages@fws.gov
Producer	USFWS/NCTC
Description	This video is part of the Supervisory Update #5 presented by Jack Owens, USFWS. September 2, 2010. When you feel a conversation getting stuck due to conflict, get away from the content of the discussion and instead, focus on how both people are being treated and how they feel. Step out of content and talk more about process.
Subject	videography performance supervision management diversity training education
Publisher	U.S. Fish and Wildlife Service
Contributors	USFWS/NCTC
Date Published	2011-08-19
Type	Video
Format	H264
Item ID	1118764624001
Source	NCTC Image Library
Language	English
Rights	Public Domain
Audience	General
Original Format	Digital
Length	00:04:39
Original Filename	http://brightcove.vo.llnwd.net/e1/uds/pd/821753390001/821753390001_1118802333001_diffconvo.mp4
Collection	Supervisory
Presenter	Jack Owens, USFWS
Download File Link (right click link; save target as)	http://brightcove.vo.llnwd.net/e1/uds/pd/821753390001/821753390001_1118802333001_diffconvo.mp4
Video Player Link	http://bcove.me/glqqn25p
Archival file	Volume18/2116.url
Date created	2013-02-22
Date modified	2017-08-24